Further to the Centacare Brisbane web privacy policy, the Centacare Employment Group abides by the following privacy statement.

As required by our Employment Services contract we collect your personal information for the sole purpose of helping you gain employment. All your personal information remains confidential and is protected by the Privacy Act 1988 and the Privacy Amendment (Private Sector) Act 2000.
 

What information is collected?
Details provided on your resume, Vocational Profile, Registration Form, and any additional information volunteered for the purpose of helping us to get you a job.
 

How we use your personal information

• Provide job matching services to suitable vacancies;
• Conduct referee checks;
• Gain understanding of your job objectives;
• Market your skills to employers.
   

How we store your personal information
Your recorded information may be held on paper file or computer database.
 

How long we keep your records?
It depends on the type of service you have received. It goes from 3 to 36 months, approximately.
 

How we protect your personal information

• Our computers are password protected to ensure that your records are secure
• All paper-based files will be stored in locked filing cabinets
• Only authorized employees of Centacare Employment Group are able to access your records.
   

Help us to ensure we hold accurate information
We will endeavour to ensure your details are accurate, complete and up-to-date. However, please let us know of any changes to your personal information e.g. name or address.
 

You can access your personal information
You may at any time request to see your personal records. The Request to Access Information Form is available from the reception desk at all of our offices.
 

Complaints
Complaint Forms are available at all of our offices. Your complaint will be given prompt attention.